Services

Full-service Door-to-Door Moves

Our international household move operations include imports and exports by air, land or sea. You can depend on the quality of our door-to-door service, utilizing lift vans, air vans or containers to relocate your possessions anywhere in the world.

Packing for Export

Our employees undergo extensive training in export packing and are trained to pay attention to detail and to handle each item as if it were their own. Our specialties include works of art, antiques and electrical appliances. We render a highly specialized service, backed by years of experience in crating, storing, transporting, importing and delivering.

Customs Clearance

Integrity Relocations uses a document management database that provides updated and accurate information on worldwide customs clearance requirements. This allows us to counsel you on country-specific regulations and requirements and to prepare all documentation quickly and accurately.

Tracking Management

The Integrity Relocation's database also acts as a worldwide tracking system, allowing us to update you on the status of your move. Our network communications capabilities allow us to track shipments online directly with the steamship lines.

Storage

Integrity Relocations owns extensive short and long term storage facilities where goods are kept in individual storage crates and items are stored with 24-hour, 7 day security.

Claims

Integrity Relocations is insured by one of the finest companies in the world, selected because of their fine reputation and knowledge of insurance for the international shipment of household and commercial goods. In the unlikely event of a claim, we make every effort to assist you in processing your claim as quickly and efficiently as possible.

TERMS OF PAYMENT FOR SERVICES

Local Moves:
Payment must be received at the end of the move by certified check, cash, credit card (Visa or MasterCard), or money order only.

International Relocation:
Prepayment of all charges is required prior to release of household goods. Shipments with destination port only must be prepaid prior to shipping.

Baggage Shipments:
Prepayment of all charges is required prior to arrival of goods at final destination.

Storage/Warehouse Distribution:
Storage charges will be billed on a monthly basis and funds are due upon receipt of invoice.

Domestic Relocation:
Prepayment of all charges is required prior to arrival of goods at final destination.

Commercial Shipments:
Prepayment of all charges is required unless otherwise agreed upon in writing.

Payment methods:
We accept cashier's checks, cash, and money orders as payment.
Credit cards, Visa and MasterCard are accepted.

Insurance Claims

If any of your household goods are damaged or lost, report it immediately and in detail on the driver's copy (original) of the inventory sheet before you sign it. If you notice damages after you have unpacked, you must file a claim within 90 days after delivery. We recommend that you report damages as soon as possible. The mover must acknowledge receipt of your claim within 30 days and must deny or make an offer within 120 days of receipt of your claim. When making a claim or considering a settlement, keep in mind the amount of liability that you declared on your shipment. Claims for more than this amount will be declined because they are in excess of the mover's liability that you declared for your shipment.